Get Support for Your Archicad File Conversion
Contact Our Team for Assistance
Need help with your Archicad file conversion? Our team is here to assist you with any questions or concerns you may have. Reach out to us for prompt support.
Phone
Call us at (255) 352-6258 for immediate assistance.
Address
Visit us at 1234 Divi St. #1000, San Francisco, CA 94220 for in-person consultations.
Reach Out with Your Questions
Fill out our support form to get in touch with our team. We’re here to help you with any issues related to Archicad file conversions. Please provide your details, and we’ll respond promptly.
How do I upload my Archicad file for conversion?
What file formats are supported for conversion?
We support .pln and .pla file formats for conversion. Simply upload your file in one of these formats to get started.
How long does the conversion process take?
The conversion process is typically completed within a few minutes, but it may take longer depending on the file size and server load.
Can I choose any older Archicad version for conversion?
Yes, you can select from a list of available older Archicad versions during the conversion process.
Is there a limit to the file size I can upload?
Currently, we accept files up to 500MB. If your file is larger, please contact our support team for assistance.
What payment methods are accepted?
We accept major credit cards through our secure Stripe payment gateway.
Will I receive a confirmation email after conversion?
Yes, you will receive an email with a link to download your converted file once the process is complete.
Is my data secure during the conversion process?
Absolutely. We use secure file upload systems and ensure your data is protected throughout the conversion process.
What if I encounter an issue with my converted file?
If you experience any issues, please contact our support team, and we will assist you promptly.
Can I get a refund if I'm not satisfied with the service?
We offer a satisfaction guarantee. If you’re not happy with the conversion, contact us for a resolution or refund.
Need Assistance or Ready to Convert?
Our team is here to help you with any questions or concerns. Whether you’re ready to start your conversion or need support, we’re just a click away. Reach out now to ensure your files are compatible with older Archicad versions.